Miriam Verdugo Week 6 MNGT 137 IC The Key to Building Strong Customer Relationships https://growingsocialbiz.com/strong-customer-relationships-built/ Ways to develop consistency and build strong customer relations: Conduct an online survey of service received Only make promises you can and will keep in marketing materials Pay attention to what people are saying about your company off and online Respond to incoming, positive or negative, client e-mails or phone calls in a timely manner Make sure everyone knows your definition and standards of customer service you expect them to follow Build and keep a good report with customers Customer loyalty takes time to build and being consistent is an important aspect to build it This week I chose an article on customer relationships because without customers no business can survive whether you offer a product or service. This article states what I think is pretty much common sense. You need to have a good report w...
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